Privacy Policy

Effective Date: June 29, 2025

Welcome to SimTec – Your Global eSIM Provider, operated by Tec Tours, a licensed tourism company based in Dubai, UAE. We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you visit our website: https://simtec.app.

1. Who We Are

SimTec is a global eSIM provider offering instant digital connectivity to travelers in over 130 countries. Our physical office is located at:

Westburry Tower Offices, Floor 21, Office N15, Business Bay, Dubai, UAE
Email: info@simtec.app
Phone: +971561816148 / +971562036576

2. What Personal Data We Collect and Why

Comments

When visitors leave comments, we collect the data shown in the comments form, the visitor’s IP address, and browser user agent string to help with spam detection.
An anonymized string (hash) from your email address may be provided to the Gravatar service to check if you are using it. Gravatar’s privacy policy is available at: https://automattic.com/privacy/.

Media

If you upload images, avoid uploading ones that contain embedded location data (EXIF GPS), as website visitors can extract this data.

Cookies

If you leave a comment, you may opt-in to save your name, email, and website in cookies for future convenience.
A temporary cookie is set on the login page to check if your browser accepts cookies (deleted when you close your browser).
Upon logging in, cookies are set to save login info and screen preferences.
If you select “Remember Me”, login cookies last for 2 weeks. Logging out removes these cookies.
Editing or publishing content sets an additional cookie (expires after 1 day).

Embedded Content

Pages on this site may include embedded content (e.g., videos, images). This behaves as if you visited the source website, which may collect data, use cookies, and track your interaction if you are logged in to that site.

3. Who We Share Your Data With

If you request a password reset, your IP address will be included in the reset email.

4. How Long We Retain Your Data

Comments and their metadata are retained indefinitely.
For registered users, we store the personal information in their profile. Users can view, edit, or delete their information (except the username). Site administrators can also access and modify this data.

5. What Rights You Have Over Your Data

You can request:

A copy of your personal data we hold.
That we erase any personal data we hold about you (excluding data kept for legal or security obligations).

6. Where Your Data Is Sent

Visitor comments may be checked through an automated spam detection service.

7. Contact Information

For any privacy-specific concerns or data access requests, please contact us at:
Email: info@simtec.app
Phone: +971561816148 / +971562036576
Address: Westburry Tower Offices, Floor 21, Office N15, Business Bay, Dubai, UAE

By using our site, you consent to our Privacy Policy. We may update this policy periodically, so please check back regularly.